Administrative project coordinator continuous opening

Offices located in Wisconsin: Madison, Milwaukee, Green Bay, Kenosha, Fond Du Lac, Wausau, and Eau Claire Office located in Illinois: Rockford Essential Functions and Responsibilities: Greet and announce all M3 guests. Receive and route all incoming calls, faxes and special deliveries to the appropriate M3 employee. Assist the administration department with clerical support as needed. Support with planning and coordination of agency workshops, trade shows, and seminars. Assist in formation and distribution of client communications. Assist with office management including: technology and equipment, office supplies, reserving office resources (rooms, vehicles, etc.), and maintaining kitchen space. Reception/Office Support Responsibility or Duty: Receive and route incoming calls using a computer based phone system. Greet and announce visitors. Receive and distribute incoming mail and faxes, and handle outgoing mail and shipments. Maintain the office lobby and adjacent conference rooms in an orderly manner. Update and maintain receptionist procedures and communicate changes to back-up personnel. Maintain a positive relationship with all M3 employees, as well as outside vendors and clients. Maintain a high level of confidentiality with privileged M3 employee and client information. Represent M3 in a professional and positive manner. Assist with preparation of mass mailing projects. Ensure office resources are managed including technology, equipment needs, and office supplies. Provide help to employees with reserving office resources and maintaining kitchen space. Clerical Support Responsibility or Duty: Create client binders (hard copy and electronic) for new and renewal Property Casualty commercial and personal policies. Create client binders (hard copy and electronic) for Employee Benefits client meetings. Assist in creating employee benefits booklets and brochures. Create, assemble, copy, and fax projects as needed. Assist in creating and assembling presentation materials for employer and employee presentations. Assist in preparing custom spreadsheets or data illustrations. Assist with preparation and organization of meeting materials including agendas, handouts, overheads, etc. Assist with creating and updating EPIC form letters and proposal documents/setups. Assist with creating data files utilizing EPIC reports. Assist with creating and updating EPIC form letters and proposal documents/setups. Enter activities in EPIC per projects completed. Use Adobe Pro to update, create or convert various document types. Distribute Epic reports to internal clients. Pull client reports from carrier websites. Distribute reports to external clients. Data entry. Work with Events department to support agency workshops and seminars. Utilize software effectively and efficiently. Complete ad hoc projects as assigned. Quality Assurance Responsibility or Duty: Organize and prioritize workflow based on job request forms received. Comply with EPIC procedures as it relates to correspondence, documents, and data entry. Participate in meetings and assist in the development of new procedures and updates of existing procedures to help streamline workflow. Knowledge of and compliance with agency policies, standards, and procedures. Maintain professional skills through professional development and training opportunities, understanding of automation, and professional clerical and communication skills. Qualifications Education Required High School or better. Experience Required Excellent interpersonal skills. Demonstrated proficiency in Microsoft Windows-based software applications, including Word, Excel, and PowerPoint required. Minimum requirement of 85% score on beginner; and 65% on intermediate skills assessment is preferred. Minimum of one year receptionist experience and/or training is required. Preferred Demonstrated proficiency in typing with a speed of at least 50 wpm is preferred. Knowledge of computers, copy and fax machines. Excellent PC skills and a demonstrated knowledge of Microsoft Office products. Ability to respond to requests effectively and efficiently. Ability to prioritize and organize multiple tasks, and remain organized with multiple interruptions.