It help desk support

A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you #39;ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. How will you CONTRIBUTE and GROW? Are you solution oriented with a passion for IT and delivering exceptional customer service? Do you want to be a part of a small business technology team in a multinational company? The Primary Applications Business Partner role is focused on keeping our BAU - legacy ERPs, commercial and in-house digital applications and business users across all ALUK sites operational and compliant with applicable policies and legislation. This role is based remotely (occasional site visits) in Manchester for an 18 month fixed term contract. Performs system tasks and user administration Supports business key and end users remotely and at ALUK sites (if required) Identifies and specifies new business requirements Maintains coherence and integrity of cross domain processes in the solution and leads the functional relationship with the solution providers Provides input into information system and business process evolution Covers key tasks for BAU operations outside own technology scope Are you a MATCH? Ability to explain complex ideas to those with limited IT and systems knowledge Verbal and written communication skills Listening ability and patience Extraordinary customer service and relationship management experience Troubleshooting, analysing and solving problems Demonstrates responsibility and accountability to achieve objectives Shares information readily with colleagues and users Ability to manage multiple high-level tasks under pressure Works effectively as part of a team Relevant Information Technology or Computer Science qualification (or other formalised training) Previous experience of working in IT ERPs: SAP ECC6, AS400 (multiple instances) Commercial applications: Salesforce Lightning Databases experience Driving Licence for the ability to drive to Air Liquide and Energas sites throughout the UK Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world