Junior project manager

Junior Project Manager High Wycombe, HP12 GBP20,000 to GBP25,000 per annum DOE Established since 1998, our clients are a well-known and highly regarded supplier of B2B telecommunications, supplying leading edge technology throughout the UK, with a turnover in excess of GBP15m. Following an intensive training period the successful applicant will be responsible for a smooth and seamless provision of telecom services, which will involve managing the process from contact with the customer through to full set up of the contracted service(s) to the customer rsquo;s satisfaction. The Role The day to day role will involve contract scrutiny, customer contact and ordering services as specified from the relevant suppliers via CRM system within agreed SLA rsquo;s. The role will also involve the management and coordination of order workloads, progress reports and service updates for both the business and customers, whilst ensuring the customer has the best experience The role will involve: bull; Order management bull; Tracking orders bull; Testing and service delivery bull; Liaise with customers and suppliers bull; Business development bull; Escalated issue handling bull; Fault resolution bull; Progress reports bull; Account set up To be considered for this role, you will have the following skills and experience: bull; Strong communicator at all levels (oral and written) bull; Strong organisational skills bull; Ability to multi-task bull; Tact and diplomacy bull; Good telephone manner bull; Ability to meet deadlines bull; Aptitude for following/adhering to procedures bull; Ability to understand and carry out detailed instructions bull; Numerate and literate Experience, Education and Qualifications: bull; Having worked within the telecom industry would be preferable, but not essential as full training will be given. bull; Minimum GCSE level Maths and English bull; Basic skill level of Microsoft Word and Excel We offer the following benefits: bull; A competitive basic salary from GBP20,000 to GBP25,000 per annum DOE. bull; Commission after qualifying period bull; Training and development plans. bull; Staff bonuses and holiday incentives bull; Boosted pension contributions If you feel you have the skills for our Junior Project Manager role, please apply now