Quality manager

Quality Manager Job ID: 32533 37.5-hour week Monday to Friday (Flexitime, Core Hours 9am-4pm Mon to Thu 9am-12:30pm Fri) GBP60,000 - GBP70,000 per annum Redditch Our client is a leading tier 1 manufacturer within the automotive sector (and others) supplying to customers globally. The Quality Manager, oversees and coordinates quality activities to ensure compliance, resolve issues, and drive continuous improvement. With a focus on managing customer complaints and warranty claims, they collaborate with certifying bodies, suppliers, and internal teams for effective resolution, quality enhancement, and cost reduction. Ideal candidate background * Knowledge of ISO IATF management systems * Use of SAP Quality Management * Previous experience of being a Quality Manager * Problem solving using 8D (or other tools) * Auditing experience (System, product, process) * Strong analytical skills * Ability to understand engineering drawings. * Excellent written and oral communication skills * Pragmatic approach to problem solving. Main Duties * Quality Management Representative to certifying bodies and Customers. * Ensuring compliance to IATF 16949, ISO9001 and PED 2014/68/EU and re-qualification and national and international standards and legislation. * Manage / Attend Management, Quality, Warranty and SQDIP meetings ensuring actions are relevant and completed. * Drives corrective and preventative actions including process and product design improvements for procedural, product or product deficiencies through the analysis of data. * Responsible for implementing quality improvement programs to improve the product and processes, by using and promoting lean thinking and processes to continuously improve. * Ensure that the quality assurance measures prescribed within the company procedures are adhered throughout the company and drive a culture of continual improvement. * Responsible for managing and developing the Quality Team, mentoring, and setting objectives in line with company strategy. * Using Quality Tools for the Analysis of defects in materials and products and recommends corrective measures to maintain quality standards. Maintains and continually improves the quality of the product, monitor report quality KPI rsquo;s. * Ensuring Customer complaints warranty issues are investigated, closed, and reported to the satisfaction of the Customer. * Responsible for ensuring the Inspection of product to company and customer specifications. * Planning and conducting Internal Audits of plant processes and working practices to ensure compliance and the resolution of non-conformances. Benefits/Other * 25 Days Holiday + 8 Bank Holidays (Option to purchase 5 days after probation period) * 12% Pension (5% employee 7% Employer Pension Contribution) * Enhanced Maternity Paternity Policies * Health Medial Cash Plan Cover * 10% of salary in shares after 1 year of employment (provided by the employer) * Cycle scheme. * Onsite parking