Passenger assistant

Job Reference: CL/AR/03-05/1157/7 Job Title: Passenger Assistant Location: Edinburgh Pay Rate: GBP11.44 Hours per week: Variable Shift Rota - 04:00 - 23:00 - 37 hours per week (3 on 3 off. Flexible working times between 04:00 and 23:00.) As Passenger Assistant, you will ensure the safe transfer of Passengers with Restricted Mobility (PRM) through the airport terminal in a timely manner, providing mobility assistance and enabling passengers to enjoy all aspects of the airport experience. We are looking for a customer focused and friendly individuals to join our team and help create a memorable experience for all customers. Main Duties: Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM). Communicate effectively with all passengers and staff. Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft. In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment. Comply with all Health Safety regulations. Use company equipment responsibly ensuring all equipment. To be successful in the role, you will need: As you will be working in a regulated environment, you will be subject to vetting. You will therefore need to provide evidence of your 5 year work history and have valid photo ID (passport or driving/provisional license). Ability to communicate with people and colleagues at all levels. Ability to lift passengers in accordance with manual handling guidelines. What will you get in return? A pension scheme- to save for the future - eligibility rules apply Access to high street discounts Access to low interest loans Recognition scheme lsquo;OCS Stars rsquo;- monetary rewards given to top performers Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated lsquo;Impact rsquo; Programme Long Service Awards Cycle to work scheme- discounted bicycles Access to our Employee Assistance Programme- 24-7 Wellbeing Support