Field service engineer

Field Service Engineer ndash; Steam Turbines Provectus Recruitment are currently partnered with a leading manufacturing organisation in the UK, that design manufacture large-scale rotating machinery, used for power generation. This is a business that has manufactured rotating power-gen equipment for many years. They are currently going through a period of cultural change modernisation, as well as driving technical innovation within the power-gen sector. A business that has a very established brand some of the most reliable and efficient power-generation equipment there is to offer. Main Responsibility Due to ambitious growth plans, we are looking for a Field Service Engineer to embed strong technical knowledge and capability within a small service engineering team, focusing on all first line technical input, repairs, and general technical support to Steam Turbine customers. The role encompasses traditional Field Service site based technical assistance to customer during the installation, commissioning, and maintenance of assigned products. The Role * Develop and manage good customer relationships, via world-class customer management/service * Work closely with a team of service engineers, being a team player, strong leader and sharing technical knowledge and experience. * Supervise the activities of company or customer supplied technicians, ensuring the work is carried out according to spec * Lead and be hands-on where needed with installation, maintenance, and commission of assigned machinery * Project Management or work packages and set service schedules * Identify sales, service or spares opportunities to drive business growth. * Support customer training activities associated with maintenance of rotating equipment Candidate Profile We are looking for an influential leader in the service industry, with hands-on service engineering experience and people leadership/management within the rotating equipment, power-gen, steam turbine sector. * Mechanical Engineering academics or substantial experience level/Time-serviced to a recognises standard * Expert knowledge in technical support and first-line engineering with, installations, overhaul, fault-finding, commissioning of rotating equipment * Competent with reviewing and writing of technical documentation associated with service engineering (method statements, scope of work, project plans) * Project management experience within the service engineering sector * Ability to supervise others at site during complex installation, commissioning, and maintenance activities. * Ability to work as part of a team or as an individual. * Very good appreciation and understanding of business and commercial issues in relation to the role. * An eye for detail and working diligently to ensure activities are fully completed to conclusion