Account manager

Our National client our recruiting for an Account Manager to run a new and growing fleet team in Peterborough. Monday to Friday ndash; 7.5 hours per days (timings to be agreed) Salary GBP40 to GBP45K ndash; dependant on Experience Own transport essential due to location Career progression opportunitiesSkills required: bull; Strong communicator at various levels - ability to assess individual customer needs bull; Strong Administration skills bull; Proven track record in a customer service environment bull; Automotive Industry Experience bull; IT literate and able to adopt to new technologies bull; Excellent communication both verbally and written bull; Good Education in Core GCSE Subjects bull; Experienced in using Excel, Word and Outlook As the Account Manager you will play a critical part of the day to day operation. Acting as the main point of escalation dealing with service issues and problem solving, communicating at all times with the different brands within the Account Managers remit. A leadership role responsible for training and developing a team of customer executives and administrators. Working with key stakeholders such as operations to ensure the high levels of customer service are delivered throughout the booking process. Providing consultation and proactive fleet management, adopting best practice and striving for continuous improvement and innovation at all levels. Inspire the team to exceed expectations within the tasks they can influence- such as customer KPIs. Support by providing leadership, guidance and support. To co-ordinate and manage the resource to achieve customer volume. To work in collaboration with the other account team employees and technical teams to ensure that all vehicles are made available and work through the process to ensure we don rsquo;t fail KPIs. To control the event requests and ensure that its fed through to all stakeholders. If you have the skills and experience required or wish to know more information please get in touch or apply today