Sales administrator

Hales Group is excited to represent our client, who are seeking a Sales Administrator to support their busy team in Great Yarmouth. Due to the company #39;s growth, they are expanding their current team to help continue to push the company forward. Key responsibilities Providing comprehensive support to the sales team, including administrative tasks, coordination, and facilitating communication within the department Process incoming sales orders accurately and efficiently, ensuring all necessary information is documented Maintain and update the sales database and CRM system with current order information, customer details and relevant communications Maintain thorough records of all orders and interactions, ensuring that all transactions are traceable and well documented for future reference Handle incoming orders and interact with customers to provide updates on order status, addressing any enquiries or concerns that may arise Conduct follow-up calls with customers to confirm order details, provide updates and ensure customer satisfaction Accurately enter order information into the system , ensuring all details are correct and complete for processing Skills and experience Ability to pay close attention to detail is crucial in the role Previous experience in a sales administration position would be advantageous Strong organisational and self-motivational skills Ability to work independently with initiative and without constant supervision Excellent customer service skills Sales Administrator Mon to Thurs 8:00am ndash; 4:00pm, Fridays 8:00am ndash; 3:30pm ( 37 hours per week) Permanent GBP25k ndash; GBP27k Great Yarmouth If you feel you have the relevant skills and experience to succeed in this position, please contact Isobelle at our Lowestoft branch or apply with your CV Why work through Hales Group? All our Consultants are committed and qualified in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and try to find the right job solution for you. Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch