3rd line software application support

3rd line / Software Application Support - Leeds Supporting Users / Systems / Software Support / IT Helpdesk / Service Desk This leading Leeds-based software company is seeking a motivated and eager 3rd Line Application Support Analyst to join their growing team. You #39;ll play a vital role in supporting clients and ensuring smooth application operation - acting as a point of escalation for the helpdesk and invesigating technical issues on the platform. Here #39;s what you #39;ll be doing: Troubleshoot and diagnose application issues with a keen eye for detail. Work alongside developers to resolve client problems efficiently. Track and document application issues for future reference and improvement.We #39;re looking for someone who: Enjoys learning and thrives in a fast-paced environment. Possesses excellent communication skills to collaborate effectively. Has a strong interest in IT and desires a career in technology. Has experience supporting a business application (bonus points for software company experience). SQL querying skills and experience working with data 3rd Line Support experinece, supporting a business application Get in touch with Simon on (phone number removed). 3rd line / Software Application Support - Leeds For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy