Quality manager

Position: Quality Manager Location: Northamptonshire Salary: GBP(phone number removed) + benefits Purpose of Role: To drive, manage and maintain quality and systems to meet customer and business requirements in terms of cost, performance, reliability and customer confidence. Key performance measures: Maintaining safe working environment Customer complaints Quality (KPI related) ndash; Achieving within the KPI Boundary Continued Conformance to Accreditation Standards Quality of work produced Housekeeping within the working area Health and Safety: To work in a safe manner and ensure that others also work in a safe manner, ensuring compliance at all times, with company policy and procedures regarding health safety, standards of product quality, housekeeping and hygiene. Main Tasks * Drive the demands of the business in terms of quality, hygiene and policies Managing investigation, Corrective Actions. * Drive customer confidence through effective communication * Drive and Conduct effective reporting and feedback on customer complaints. * Drive the requirements of BS EN ISO 9001:2015 and BRC Global Standard for Packaging Packaging Materials are implemented and maintained. * Maintaining and controlling effective hygiene and quality systems. * Maintaining records to demonstrate the effective operation of the quality system. * Managing audits and quality meetings. * Involvement in Operational Improvement meetings and activities at sister sites at Divisional Levels. * Utilizing quality data trends to assist management action. * Working with employees at all levels to promote hygiene and quality awareness, and Standards. * Liaise with customers and organize visits at both plant and customer site. * Conducting supplier audits as necessary. * Drive a strong quality awareness culture throughout the business and initiating, encouraging and measuring quality improvements. * Drive and develop the quality team through effective assessments * Conduct effective monthly quality meetings using effective and accurate data * Demonstrate at all times a proactive and flexible approach and to carry out any other reasonable duties as and when directed by the Production Manager * Management, Development and Implementation of Inspection and testing processes and procedures. This list is not exhaustive. If you feel you are suitable and interested please do apply with your CV attached