Payroll and pension administrator

ABOUT THE ROLE This is a new opportunity for a Payroll and Pensions Administrator to join the payroll team! You will work closely with the Payroll and Pensions Manager, to work to ensure our valuable resource (our staff) are paid efficiently and accurately, on time. You will utilise the tools and resources available to ensure we meet the needs of all our stakeholders and comply with legal matters. You will support with the preparation and processing of monthly payroll for all employees within Social Interest Group (SIG). You will co-ordinate effective and efficient end-to-end payroll and pensions administration, plus any additional relevant activity, ensuring a cost-effective and efficient service. ABOUT OUR TEAM The Payroll and Pensions team is currently the Payroll and Pensions Manager, who you will be reporting into. This is a new role in the organisation and you will work as part of the wider People and Culture team which includes the Generalist team, Talent Acquisition team, Workforce Development, and Talent Development team. As a team we all have our strengths, have individual qualities and interests, we all come together as a team when times can be busy or stressful and work well in supporting each other. We value each others input and no voice goes unheard! We have our collaboration day in the office on a Monday, and Friday #39;s we have P C time where we wind down at the end of the week with a different activity and team session! Shift Pattern: 37.5 hours per week, Monday to Friday 9 - 5. Mondays in central office, one or more days in our services, with work from home on the remaining days in the week. Location: We are based a 10 minute walk from Highbury and Islington station, Angel station is a 15 minute walk away ABOUT YOU We are looking for someone who is methodical and intuitive, with a detail oriented outlook to tasks, with the ability to take ownership of projects and workflows, using your skills, knowledge and materials to provide an excellent service. We are looking for someone who can work in a fast paced environment, able to work with conflicting priorities, whilst maintaining a high level professional service. We are looking for a team player, someone who can think outside the box and bring new ideas and solutions to the team and organisation to support consistent improvement and effective delivery. We look for personable characteristics, someone who can get along well with others and is approachable. As a team we have individual interests and share a sense of humour, we try bring an element of enjoyment to our workplace when we can! Benefits, including Non-Contractual Perks * 25 days annual leave, increasing with the length of service * Training and Development, including access to courses, upskilling, and progression plans * Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments * Employee Assistance Programme, including counselling * Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing. * Life Assurance Scheme * Cycle-to-work scheme * Annual Staff Awards If you have the passion, creativity, and tenacity to make a real difference in people #39;s lives, challenge stigma and make our communities safer, we would love to hear from you! OVERVIEW OF KEY RESPONSIBILITIES Payroll * Take ownership of administrative tasks in the payroll and pensions process, be the point of contact for enquiries in this area, and proactively resolve, signpost, or seek support on any issues or challenges which may arise. * Support the administrative process of payroll and pensions, including with the database/system, ensure that any problems are identified with the relevant departments for effective resolution. * Support timely delivery of accurate payroll services to all employees within the organisation and our subsidiaries. * Act as the first point of contact to employees for the Payroll and Pensions team. * Ensure the process for all adaptations are carried out in a timely manner. Standards and Compliance * Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other bodies. * Ensure internal policies and processes are followed across all workflows, seeking support where challenges arise from colleagues. * Work in collaboration with functions within the organisation to ensure consistency of information and process. * Work to empower managers with the right knowledge, resources, and access to information and guidance to take ownership as required. * Ensure all data and reporting is updated in a timely manner across the relevant databases on a regular basis and fit the needs of the business. Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS. KEY CRITERIA What we are looking for: * Experience in a similar role, taking on similar responsibilities in payroll capacity * Experience in providing a high level of quality administration and customer support (internal or external customers) * Experience of providing a high level of numerical administration and communications, commensurate to the level of the role * IT Proficiency, ability to learn new software programs, competent knowledge in Microsoft, including Word, Excel, and Outlook * Ability and willingness to attend regular visits to our different service locations * Working knowledge and understanding of payroll, pensions and other relevant laws and external policies commensurate to the level of the role. What we would like, but not essential: * Experience in a similar size organisation with a complex payroll delivered in house * Ability to make commercially and value-driven balanced decisions, including the use of data to make decisions and reports * Knowledge of the health and social care sector or similar environment Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. WORKING FOR US ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people #39;s own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Our Values Ambition ndash; Eager to succeed and to accomplish as much as possible for our people Empowerment ndash; Giving staff and the people we support the tools, training, and information they need to achieve their potential Transparency ndash; Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff Inclusivity ndash; Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website