Depot administrator

Depot Administrator Quattro Plant Limited are looking for a depot administrator to work on a part time basis (Monday, Thursday and Friday) to support the sweeper hire desk in our Rochester Depot. the successful candidate will support in the day-to-day office tasks associated with the running of the sweeper division. Depot Administrator Key Responsibilities: * Answer a high volume of calls whilst maintaining an agreed response rate and standard of professionalism * Handle and distribute incoming and outgoing mail, orders and queries in a timely manner * Handle and log any Client feedback, raising it to the attention of Company management as appropriate * Provide a welcoming and efficient liaison service to Clients and internal staff * Keep all filing and clerical work up to date as directed * Handle correspondence, filing and record keeping with a high degree of accuracy * Be an ambassador for the Company to visitors * Adhere to Company policies and procedures relating to health and safety, and quality and environmental management * Ensure the proper use and care of equipment and materials used in the execution of the role * Ensure that all requirements relating to the supply of vehicles and equipment to municipal Clients are adhered to * Receive and record all enquiries, passing them to the appropriate person in a timely manner * Ensure that all errors, non-compliance and complaints are logged, raised and handled according to the requirements of the Company rsquo;s QMS system * Shadow sweeper hire desk duties including processing orders, contracts on syrinx, wages/invoicing. * Out of hours call cover as and when required. Normally alternate weekends and holiday cover. Key Skills: * Able to perform all duties in a polite, efficient, professional and courteous manner * Excellent verbal, numeric and written skills * Fully skilled in basic Microsoft Office suite (Word, Excel, Outlook, Powerpoint) * Excellent telephone manner and ability to handle high call volumes efficiently * Self motivated, good attention to detail and tenacious * Maintains high personal standards and encourages them in others * Able to manage priorities and deliver on time