Associate client business management

Overview The Associate, Client Business Management will work on a hybrid basis from our Gresham Street office in London. You will support the Executives in providing day-to-day expert advice to clients in connection with a wide portfolio of events including Corporate Actions, Share Plans, Meetings and Dividends, whilst helping to develop and maintain relationships with clients and their advisors, assisting in communicating the desires of clients to operational teams and to ensure an understanding of the clients’ challenges and goals. The Associate, Client Business Management, will also support the expansion and implementation of new initiatives and services to meet the future needs of clients. What you’ll be doing: Planning client event projects Handling enquiries from clients, advisors and other business contacts Supporting Executives in attending client and advisor project meetings, in addition to participating in project conference calls Communicating event parameters to key business areas Drafting and overseeing the preparation and mailing of shareholder invitation or result documents Ensuring management information records are maintained and supporting client feedback surveys Supporting Executives in day-to-day duties, helping to develop and maintain strategic relationships and implementing new initiatives Drafting agreements with clients and initiating the proofing and printing of documents Identifying bank accounts to be opened and overseeing the issue of client invoices Reviewing and providing comments on a variety of even documents Updating Euroclear UK Ireland (operator of CREST) in a timely manner on relevant events Supporting Link’s risk review process What we’re looking for: Excellent verbal and written communication skills with the ability to actively listen The ability to build and maintain relationships with a variety of internal and external stakeholders and clients Self-motivation! An absolute must, along with great time management and the ability to keep several plates spinning at one time A strong customer service ethic, with a passion for supporting colleagues and clients A pro-active, highly self-motivated individual with the drive and desire to succeed in their role Demonstrable experience within Corporate Actions, Share Plans, Meetings and Dividends would be advantageous Great interpersonal skills with the ability to work well as part of a team or on your own initiative The ability to explain complex information in simple terms, amending your deliver depending on the individual you are liaising with Excellent negotiation skills, with the ability to solve problems and handle complaints About Link Group / Corporate Markets: Link Group works in partnership internationally with almost 7,000 clients including asset managers and investors, business managers, asset owners, trustees, issuers and borrowers. We provide the infrastructure through which assets are secured or deployed in both regulated and unregulated markets. We offer industry-leading shareholder services through Link Market Services to a wide range of corporates, issuers and business managers. We are the largest UK share registrar providing services to more than 1,300 companies large and small across the UK. We administer share plans for over 200 clients and have worked on more than 50% of UK IPOs since 2005. Our unique place in the market, combined with our partnership and relationship management approach, enables us to play a vital role in connecting issuers with 5 million shareholders around the world. What’s in it for you? A competitive basic salary plus benefits. 23 days’ holiday to start, (rising to 25) plus Bank Holidays, with the opportunity to buy extra leave. Company matched pension scheme, life assurance, a cycle2work scheme, fully paid maternity, adoption and shared parental leave, paternity pay…and plenty more. Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health wellbeing, travel and technology. There could be the possibility of flexible working options You’ll get the chance to follow your chosen career path anywhere in Link Group. You’ll be joining a network of 7,000 experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we’ll provide the support you need to do just that. What we hope you’ll do next: Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion and we’re committed to creating an inclusive environment for all employees. Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment. Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics. Our Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, and employee share plans. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe. Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division . Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment.