Complaints investigator days

Randstad UK are currently looking for a Complaints Investigator for a position based in Witney. This is a 6 month role minimum, with potential for extension or a permanent position once complete. The main responsibilities of the role will be to; Support the development, implementation, and improvement of Quality Systems for the Complaints Department to ensure effective and compliant processes and procedures which meet the needs of the client and its customers. Conduct investigations on customer-returned products in accordance with site and divisional procedures.The ideal candidate will be educated to secondary level standard, and will bring experience from a manufacturing/production environment (regulated environment preferred). You will be PC Literate, including being comfortable using Microsoft packages. You will be a proactive individual who takes initiative and is able to work independently as well as part of a high performing cross functional team within a regulated, quality-driven environment. In addition to highly competitive salaries and a shift premium for this role, our clients offers a very attractive benefits package which includes a defined contribution pension scheme, a share ownership scheme, private healthcare, life assurance, and a flexible benefits scheme which you can tailor to your own requirements. If this role is of interest, please do pop your CV over to Shannen Doolan at Randstad. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business