Crm manager

Title: CRM Manager Location: Newcastle area (hybrid) Industry: eTail Salary: Up to GBP55,000 p/a + benefits CRM Manager Overview: Forsyth Barnes have partnered with an eTail leader in their space, on the search for a CRM Manager, focussed on CRM, Loyalty and Customer Marketing. The business are an online service / shop with an excellent presence and record of growth. Technology is at the forefront of their business, internally and externally ndash; they are constantly looking for ways to improve and innovate and operate in a structured, fast paced environment. As the CRM Manager, you will have responsibility across a range of customer, loyalty and CRM projects throughout the business, driving increase loyalty and customer returns. You must understand the customer and be able to develop a programme of SMS, Email, Web and other touchpoints. CRM Manager Requirements: bull; 4+ years experience in a CRM focussed role (Loyalty, Customer Marketing, CRM, Insight) bull; Experience with CRM platforms ndash; well known or bespoke bull; Data and insight minded ndash; ability to provide insight from complex information bull; Stakeholder management ndash; ability to liaise with senior stakeholders bull; Ability to translate data into actionable insight and customer marketing plans