1st line it support

1st Line IT Support- Scunthorpe - GBP25,000 to GBP30,000 Principal IT are working with a rapidly growing business based in Scunthorpe which have offices in Hull Peterborough. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium level of support. They are currently on the lookout for a 1st Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth throughout the pandemic and shows no signs of slowing down a few years on! To be successful in this role they are looking for someone who can adapt to a variety of challenges, your responsibilities on within this role will include working alongside the Tech Fix team to help resolve tickets and create content to help prevent and ease the future tickets. Windows Server Environments Office 365 environments Active Directory/Azure Active Directory Windows 10/Windows 11 Troubleshooting Firewall Troubleshooting Office 365 Backup ProductsEssential Skills: A huge passion for IT and technology. Experience in a similar IT support role is essential. Excellent knowledge of IT products including Microsoft Windows Server, Core Infrastructure Server Hardware, Virtualisation, Exchange/Office 365, Azure, Security Solutions (Anti-Virus, Firewalls etc.),The Package 28 days annual holidays plus bank holidays Excellent training opportunities Staff appreciation parties Fully funded social events Staff discount scheme How to Apply If you are interested in hearing more about this 1st Line IT Support Engineer position or interested in applying for the role please follow the link below or contact Principal IT Directly