Contact centre agents

Contact Centre Agent, Stone GBP24,000 + OTE (an extra GBP900 - GBP1500 per month is the team average take home) Hybrid, rota based Are you an experience customer service professional with an exceptional telephone manner? Do you feel that the company you rsquo;re currently working at doesn rsquo;t value your commitments or work ethic? I rsquo;m working with a leading Stone based company, as they grow and develop their current team of 11 Contact Centre agents. Working on a permanent basis, you rsquo;ll be able to support the wider business whilst earning a decent salary plus monthly commission for your efforts. Benefits Immediate starts available Hybrid working model Supportive, friendly company mindset Employee-centric approach to training and 121s Uncapped commission and regular incentives 25 days holiday, plus bank holidays Social events Excellent office space and facilities Dress down days / casual dress code Secured car parks Excellent transport links Complete Christmas shut down As a leader in their industry, this is a family owned business who put their employees at the heart of everything ndash; knowing full well that their contact centres are the forefront of customer rsquo;s impressions and interactions. Based in the Stone office on a hybrid basis, you rsquo;ll work on rotating shifts throughout the week answering both inbound and outbound calls, helping to resolve customer enquiries and developing strong rapport with a wide range of clientele. The current team are buzzing and dynamic, who have a great energy and love to socialise and support each other. You rsquo;ll need to be a confident communicator over the phone with an empathetic and well-natured approach. Resilience is key in this role, as you rsquo;ll be working with a wide range of customers, and you rsquo;ll need to be a quick thinker with a strong attention to detail and notetaking. Rota / 40 hours per week: Monday-Friday 8:00am to 4:30pm 9:30am to 6:00pm 12:00pm to 8:00pm Saturday 8:00am to 2:00pm Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies