Temporary customer care advisor ndash; 24 hour per week ndash; part time

TEMPORARY CUSTOMER CARE ADVISOR ndash; 24 HOUR PER WEEK ndash; PART TIME | | MONDAY/THURSDAY/FRIDAY 9AM ndash; 5PM | | NG15, NOTTINGHAM | | GBP12.30 PER HOUR | | START ASAP | We are seeking a dynamic and customer-focused Customer Care Advisor to join our clients team. You will be responsible for providing exceptional service to clients, addressing their need and resolving all queries. Responsibilities: * Answer incoming calls and process query which may include placing an order, arranging a credit or collection and process any necessary actions in a timely manner * Input orders ensuring all information is accurate * Supporting with online live chat * Offer alternatives when products are out of stock or products are discontinued * Stay up to date with and actively promote products/special offers current promotions * Manage multiple daily tasks simultaneously including inbound calls, releasing draft orders, outbound calls and customer emails * Work as a team to deliver world class customer service ensuring flexibility to meet our customer needs. Person Specification: * Customer service experience by phone * Be able to work on own initiative to deliver business objectives * Proficient in Microsoft office suite - essential * Previous admin experience