Sales administrator

Job Title: Sales Administrator Location: Walsall, West Midlands, UK Company: Industrial Company About Us: A leading provider of industrial supplies, offering a wide range of products and services to meet the needs of businesses across various sectors. We are committed to delivering high-quality products, exceptional customer service, and innovative solutions to our clients. We are looking for a dedicated and detail-oriented Sales Administrator to join our team in Walsall. Job Summary: The Sales Administrator will play a crucial role in supporting our sales team and ensuring the smooth and efficient operation of the sales department. This position requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. The successful candidate will be responsible for processing orders, managing customer inquiries, and providing administrative support to the sales team. Key Responsibilities: * Process and manage sales orders from initial inquiry to delivery, ensuring accuracy and timely execution. * Handle customer inquiries via phone, email, and in-person, providing excellent customer service and resolving issues promptly. * Maintain and update customer records in the company rsquo;s CRM system. * Coordinate with other departments, including warehouse and logistics, to ensure orders are fulfilled accurately and on time. * Prepare and distribute sales reports, order acknowledgements, and invoices. * Assist the sales team with preparing quotes, proposals, and presentations. * Monitor inventory levels and coordinate with the procurement team to manage stock replenishment. * Support the sales team with administrative tasks such as scheduling meetings, managing calendars, and organizing travel arrangements. * Ensure compliance with company policies and procedures in all sales activities. * Assist in the planning and execution of sales events, trade shows, and customer visits. Qualifications: * Proven experience in a sales administration or similar role, preferably within the industrial supply sector. * Strong organizational and multitasking skills with a keen attention to detail. * Excellent communication and interpersonal skills. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Experience with CRM software and ERP systems is highly desirable. * Ability to work independently and as part of a team. * Strong problem-solving skills and a proactive approach to work. * A high level of integrity and professionalism. * Ability to thrive in a fast-paced and dynamic work environment. Education: * A minimum of a high school diploma or equivalent. A degree in business administration, sales, or a related field is preferred but not essential. Benefits: * Competitive salary based on experience. * Health and wellness benefits. * Pension scheme. * Opportunities for career development and progression. * A supportive and collaborative work environment. How to Apply: Interested candidates are invited to submit their CV and a cover letter outlining their qualifications and experience relevant to this role