We are excited to announce a fantastic job opportunity for a skilled and motivated IT Support Engineer to join a dynamic team in Sheffield. If you #39;re passionate about providing exceptional IT support and seeking a challenging role with great benefits, we encourage you to read on! Position - IT Support Engineer Location - Sheffield Salary - Up to GBP28,000 Perks and Benefits - * Competitive Salary Package * Comprehensive Benefits Package * Exciting Career Growth Opportunities * Collaborative and Dynamic Work Environment Key Responsibilities - * Provide technical support to internal users, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working closely with the IT Manager across Service Desk and Project Support Skills Required - * Previous experience within an IT Support setting * Windows OS, Active Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from you! This is an incredible opportunity to join a growing company that values its employees and provides a platform for professional growth. Apply now and be part of our exciting journey