Sales team leader

Sales Team Leader ndash; Ellesmere Port - GBP35-37,000 with OTE of GBP50,000. A fantastic opportunity for a Sales Team Manager to join a progressive, innovative company with 25 years rsquo; industry leading experience. Based within exceptional, modern offices, the Sales Team Manager will be rewarded with an attractive bonus scheme; 23 days rsquo; holiday, increasing with service to 30 days; quarterly staff awards and long service rewards; company events; free onsite parking; a healthcare cashback scheme; life assurance; and genuine career opportunities. Working on a hybrid basis, the Customer Service Advisor will work 37.5 hours a week, 9am to 530pm Monday to Friday. The role will be reporting directly to the Head of Sales, managing a team of Account Managers and Sales Support Administrators, working towards achieving the wider business rsquo; sales strategy and goals. RESPONSIBILITIES: * Work with and manage the Account Management team to hit and exceed agreed SLAs * Motivating, coaching and developing team members * Managing individual performance and conducting regular reviews and appraisals * Liaise with external stakeholders in order to build, maintain and develop relationships * Inspire the team members toward their individual goals, including personal growth and KPIs * Attend exhibitions, events and workshops to promote the company rsquo;s products * Improve visibility of product performance and forecasting * Ensure governance targets and SLAs are strictly adhered to SKILLS AND EXERIENCE: * A minimum of 2 years rsquo; sales team management experience, gained within a B2B environment ndash; ideally within a regulated industry * Effective leadership and motivation skills * Skills gained managing and co-ordinating a remote team * Experience of process improvement and the ability to design and implement new processes * A customer driven approach to all tasks, aiming for a first call resolution every time * Excellent communication skills, with the ability to liaise with customers, suppliers and colleagues effectively * Results-driven with a focus on achieving goals and objectives * IT skills in MS Office ndash; particularly Excel and Word KEYWORDS: Manager, Team Leader, sales, customer, processes, account management