Commercial manager

Diamond Search Recruitment are delighted to be representing our client, recruiting for a Commercial Manager (Contractor) Remote Our Client: Our client are at the forefront of innovation and thought leadership in the property industry. This is a chance to join the business as they make major steps forward in leveraging the latest cloud and large-scale technologies to start bringing together the entire market to a unified platform.They deliver award winning solutions to estate agency, conveyancing, surveying, lender valuations, land asset management, environmental consultancy, and Government markets. Our client are proud to be an equal opportunities employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. A friendly, dynamic and supportive team. They encourage being bold, dreaming big and active, curious minds, both in performance as a team and individually. They actively promote involvement in the development and direction of their products and services, as well as finding new and more efficient ways to work. They love to get together to do great work and be sociable. The Opportunity The Commercial Manager is responsible for the long-term support of the Key Accounts, including commercial management, invoicing, raising POs and other duties. You will be producing monthly, quarterly, and annual reports and forecasts. As well as updating and managing the CRM/Power BI weekly, utilising reports for customers both internally and externally. The role will involve: * Attending face-to-face client meetings weekly (over Teams and in person) * Providing support to other members of the commercial team * Resolving any issues and problems faced by customers and dealing with complaints, change requests and amendments in order to maintain trust and a good working relationship. * Supporting internal departments to help improve workflows. * Producing and working to account development plans/quarterly sales presentations, team objectives and the company rsquo;s core values. About You To be successful as the Commercial Manager, you will have proven experience in a similar role and be confident and comfortable communicating to people at all levels of the hierarchy. You will have excellent knowledge in how to resolve issues and deal with customer complaints in a professional and timely manner. You will also have/be: * Experience in producing monthly, quarterly, and annual reports and forecasts. * Experience with CRMs * Experience of Power BI * Knowledge of contract management including Change Requests and Contract Amendment Notices. * Good experience in mentoring and supporting junior members of a team * A proactive approach to your work This really is a great opportunity! For a confidential discussion, apply today. Diamond Search Recruitment is acting as an Employment Agency regarding this opening