Sales controller

Sales Controller (Commercial Van Sales) Location: Bristol, BS4 Salary: Between GBP27,000 to GBP30,000 per annum (OTE GBP50,000 to GBP55,000), plus company car! Hours: 45 hours per week, Monday to Friday 8:30am to 6pm and Saturdays on a rota basis (finishing at 12:30pm) Our client Our client is a family run multi-franchised dealership group which has been established for over 80 years. They sell and maintain new and used Renault, Dacia, Citroen, Peugeot, and Volvo. Many of our clients rsquo; employees have been with them for over 20 years, starting in junior roles and progressing into senior management. Our clients open and supportive management system provides a great place to realise your potential and unlock your career. The Commercial Van Sales Department are now looking for a new Sales Controller to boost their team! Benefits: * Holiday Entitlement: You will receive 30 days holiday (inclusive of Bank Holidays) * Amazing progression opportunities * Colleague Referral Bonus of up to GBP1,000 * Extensive Manufacturer Training * Exclusive Discounts on New and Used vehicles. * Discount on MOT Servicing (including your family) * Cycle to work scheme. * A range of training and leadership development programmes * Life Assurance (death in service benefit) * Staff Family Car Scheme * Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders Key Responsibilities: * Sales Support Customer Retention: Aid in prospecting and follow-up activities within the team to boost sales and maintain customer loyalty. * Customer Finance Interaction: Work alongside the Sales Manager to prepare and present finance quotations compliant with Consumer Duty standards. * Marketing Collaboration: Ensure consistent communication with the Marketing department to keep the website updated with the latest finance offers. * Second-Level Negotiation Support: Provide necessary intervention and advice during finance/insurance negotiations to aid the sales team. * Sales Documentation Compliance: Oversee the completion of sales contracts that align with customer needs and sales objectives, ensuring adherence to Consumer Duty processes. * Performance Monitoring Training: Manage tools like FISC/eMaster to maximize potential, maintain customer relationships to the highest standards, and train the team on achieving top results in Mystery Shop standards. * Administrative Excellence: Handle all administrative functions with precision, ensuring compliance with relevant sales legislation including Consumer Duty, FCA, and GDPR. Requirements: * Must hold FCA/SAF accreditation. * Proven ability to handle and resolve customer issues with professionalism and empathy. * Strong interdepartmental communication skills and attention to detail. * Ability to work independently in a dynamic environment, managing both personal and team workflows. * Maintain a professional image consistently in all customer interactions. * Stay updated with new products, systems, and services and implement effective showroom controls. About us hellip; Aligra have been established since 2007 and have since implemented supply partnerships with a number of the UK rsquo;s leading logistics companies. Whilst we work across all industries, we specialise in recruitment and talent management for the Automotive Engineering, Driving Industrial, Hospitality and Professional Executive sectors