Service advisor

Premium brand car dealership in the Southend on Sea area are recruiting for an experienced Service Advisor. As a Service Advisor you will be welcomed into a friendly team and have the opportunity to work with an exciting brand and enrolled on their aftersales academy. Experience in the automotive industry is essential. What you will be doing? * Meeting and greeting customers in a friendly and courteous manner throughout the day. * Booking vehicles into the technical workshop. * Liaising with the technical workshop to keep track of the vehicles * Progress and ensuring the vehicle is ready at the promised time. * Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in the workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers. * Maintaining thorough product knowledge and updating your knowledge through manufacturer led training. * Adopting a sales approach regarding upsell. * Maintaining good housekeeping standards and orderly administration of your work. What we are looking for? If you think you have got what it takes and meet the criteria below, then please apply, or contact Kim Baker at ENS Commercial Recruitment, Southend on sea, Essex You will need to have full UK Driving Licence. Happy to work independently and as part of a team. Ability to work to timescales effectively, with a keen eye for detail There are many great reasons to join this organisation! * Competitive basic salary with uncapped earnings potential up to GBP35,000 OTE * Enrolled on their aftersales academy * Accelerated training pathways and manufacturer training * State of the art facilities with modern automotive technology * Family friendly benefits such as enhanced Paternity Maternity leave * Long Service holiday rewards that increase with your length of service * Paid day off for your birthday * Plus, much more