Quality assurance supervisor

Why Greencore? We #39;re a leading manufacturer of convenience food in the UK and our purpose is to make every day. We #39;re a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK #39;s food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of GBP1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here in Consett, we have a team of around 280 colleagues. We produce a range of chilled ready meals for some of the UK #39;s leading retailers, including Co-op, Sainsbury #39;s and Weight Watchers. What You #39;ll Be Doing As QA Supervisor you help lead the quality assurance team to verify that all materials including finished products are safe and conform to all relevant specification, legislation and customer requirements. Management of the Quality Assurance team to ensure cover across all shifts as required Complete audits and key performance indicators and monitor the consistency of outputs across the team for compliance purposes Train the team to ensure that new process and procedures are adopted Building production team capability to improve communication and understanding of technical standards Investigating customer complaints or any non-conformance raised internal or externally to provide data which informs resolution Organises organoleptic panel to ensure consistent quality Ensure that a safe working environment exists for all colleagues and that as a minimum the department meets the standards set out in the Health Safety and Environment policyShift: 7:00 -15:00 and 15:00-23:00 (2 week rotation) What we #39;re looking for At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. Experience within a similar role in food manufacturing Experience of managing a team and leading people Holds a level 2/3 food safety certification Basic knowledge of weight legislation and allergen awareness / practical management of allergens Understanding of internal audit process and technical key performance indicators Has CCP training including HACCP principles for Manufacturing Unit Experience and knowledge of GMP Basic knowledge of hygiene principles and legal labelling practice put our people at the core Demonstratable non-conformance reporting techniquesIf this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you #39;ll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platformThroughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career