Sales and compliance manager

Sales and Compliance Manager - Financial Services background ideal, call centre or similar background ideal GBP35,000 - GBP40,000 plus up to 5% bonus - office based Rural Oxford - must be a car driver 8.30am - 5pm Global CTS Recruitment are working with a growing client based in rural Oxfordshire. A brand new role for a Sales Compliance Manager is required to join and lead a small team of 8. You will be responsible for overseeing workflow management and developing and coaching the team in order to provide a first-class customer and sales experience. Having a Financial Services background would be highly desirable. Responsibilities: * Develop and execute Sales Plans alongside management * Utilise the team effectively to ensure that sales activity meets the requirement * Coordinate and contribute to the attraction, recruitment and selection of people * Conduct performance reviews with all team members and implement performance improvement plans where necessary * Manage office workload and oversee the processing of work generated from sales, renewals, and claims * Compliance checks and audits and produce plans to correct any under performance * Manage the training and competency for staff * Targeted on team rsquo;s performance * Identify opportunities to deliver results quickly and consistently Skills, Experience and Knowledge: * Due to the nature of the role, you will be subject to criminal record and financial solvency checks, you would need to have been living in the UK the past 5 years * Exposure to compliance within previous roles * Experience in a call centre in a management role would be highly desirable * Self-motivated forward thinker and will have a background in managing people * Motivator, empathetic and a good listener who can inspire individuals to realise their full potential and will be given autonomy to achieve this * Develop and maintain excellent client/stakeholder relationship management skills * Evaluate sales numbers, analysis trends and optimise performance Global CTS Limited In submitting your CV to Global CTS Ltd via email, social media, our website (general submission or vacancy application) or to a Global CTS vacancy via a jobs board you imply consent for Global CTS to process your personal data for the purposes of considering your suitability for vacancies and provision of work-finding services. We will never pass on your CV/details without receiving prior permission from yourself