Service coordinator administrator

Service Coordinator Administrator Job title: Service Coordinator Administrator Location: Waterbeach, Cambridge Hours / Days: Monday to Friday 8am ndash; 5pm or 8:30am ndash; 5:30pm Job type: Full time permanent Salary: Circa GBP23,500 to GBP25,000 dependent on experience Any other benefits: Company bonus scheme We are pleased to be recruiting for our forward thinking client based in Waterbeach. We are looking for a Service Coordinator to organise and ensure the smooth running of the engineer rsquo;s diary on a day-to-day basis. The service coordinator rsquo;s responsibilities will include working closely with our senior service coordinator, lead engineers, engineers, and customers. To succeed in this role, you should have excellent organisation, time management and communication skills, as you rsquo;ll collaborate with internal teams and clients to ensure the smooth and efficient operations of the company #39;s administration and office. Responsibilities of the Service Coordinator: * Organising and responsible for the engineer rsquo;s diary * Answering the phone and taking customer enquires * Preparing letters, presentations, and reports * Liaising with staff, suppliers, and clients * Using a range of software packages including Office 365, Xero and Infraspeak * Maintaining company paperwork and processes The type of person we are looking for as a Service Coordinator: * Reliability and discretion: you will often learn of confidential matters. * Adaptability * IT skills * Problem-solving skills * Initiative * Ability to lsquo;make things happen. * Attention to detail. * Excellent verbal and written communication skills * Excellent customer service and problem-solving skills * High-quality organisational skills * The ability to work well under deadlines and to multitask. * The ability to build relationships and coalitions within the community. * Excellent critical thinking and problem-solving skills * 1 to 3 years customer service experience required