Quality engineer

Quality Engineer Day Shift 37.5 hours 7.30am - 4.00 Monday - Thursday 7.30am - 2.00pm Friday About the role: Reporting to the Quality Assurance Supervisor, the main purpose of this post is to ensure that any customer quality issues and consumer complaints are investigated and responded to in a timely manner. To support with investigations into non-conformities whilst ensuring that any corrective/preventative actions are effective and meet regulatory expectations, and to assist in the support of new product introduction. The post holder will have a good knowledge of quality improvement tools and techniques and be an experienced auditor. This is a hands-on role which will involve spending time on the production lines and some product inspection. Key Duties and Responsibilities: Following training, the key duties of the post are as follows Co-ordinate the QMS internal audit programme including planning the audits, assigning the auditors, carrying out audits, ensuring audit reports are produced and signed off in a timely manner, ensuring corrective actions are logged. Support the operations team in carrying out investigations into internal non-conformities or quality issues -advise problem solving techniques that could be used to establish the root cause of the issue and identify appropriate corrective and/or preventative actions where applicable and in a timely manner. Manage the Change Control Process Investigate customer quality issues and consumer complaints and ensure that responses are provided in a timely manner. Review and complete Deviations in a timely manner- allocate actions to the QC department as applicable Attend customer meetings as required Monitor the corrective and preventative action (CAPA) process by ensuring proposed actions are relevant and applicable and by carrying out verifications on these actions. Carry out effectiveness checks on CAPAs. Assist in the review and update of Risk Assessments as required Support the new product introduction process by providing specific quality engineering expertise to NPI projects Participate in line trials. Present findings at post line trial run review meetings Oversee first production start-up of new products, including carrying out capability studies and product inspection to ensure that Customer specifications and requirements are achieved. Present findings at post first production run review meetings Review and sign off Packing Specifications Assist and support the Administration Team with completion of PQR reports Carry out any other reasonable projects and duties as determined by the Quality Assurance Supervisor or Quality Manager Formal Qualifications and Experience required: Qualified and experienced internal auditor ndash; essential Previous experience in a similar quality role ndash; essential Good knowledge of quality analytical/problem solving tools and techniques gained through practical experience ndash; essential Ability to handle multiple demands, to be self-managing and to work under pressure ndash; essential. Ability to gain respect and credibility within the team, through demonstration of technical knowledge and transferable skills ndash; essential. Ability to manage a team, provide support and develop team members in line with Company values. Educated to degree level or equivalent in a science, engineering or manufacturing related discipline ndash; desired Experience of working within a GMP environment ndash; desired Person Specification: A confident people person able to influence and communicate effectively with all levels of the company Strong verbal communication and interpersonal skills. Ability to listen, discuss and advise A team player Ability to make own decisions Ability to handle multiple demands and changes in priority and workload Ability to gain respect and credibility through demonstration of technical knowledge and transferable skills Advanced level of literacy and numeracy required Ability to use computerised information systems to input, retrieve and update all relevant data ndash; Candidates should be able to demonstrate that they are comfortable with computer systems. It is not considered relevant where that experience has been gained. Good knowledge of Microsoft Office package - Word, Excel, Outlook and PowerPoint ndash; A moderate understanding is essential