Litigation paralegal

Job specification Position: Litigation Paralegal Hours: Monday - Friday Location: Chester Salary: GBPNEG DOE Our client is a well-established finance company based in Chester and is looking for an experienced Litigation paralegal to join the team. Responsible for managing caseload. Drafting Letters of Claims, pre-action applications and advice letters to customers. Drafting proceedings to obtain the return of goods order and money claims. Attend telephone hearings. To review incoming information/litigation correspondence and establish a possible claim route Ensure all information is scanned and uploaded to the case/customer management system promptly. Maintaining the case management system, making sure all work-flow steps are correctly inputted. Providing regular and accurate litigation reports to a wider business audience. Prepare claim documents and proceedings Deal with cases as they proceed via the court process Ensure compliance with court deadlines and directions Support experts by providing them with all the information they need, liaising with them to ensure they review cases as quickly as possible Re-engineering of processes to optimise efficiency #39;s Be proactive and use initiative when presented with problems or issues Provide excellent customer service by regularly updating clients on the progress of their cases and answering any queries in a professional mannerSkills and Experience Experience in Financial Services or motor sector desirable Litigation experience (essential) Experience in managing own caseload 2 years of customer service experience Competent I.T Skills - Proficient in the use of Microsoft Office, in particular Excel Strong communication skillsPlease call Nicola for more information at (phone number removed) or email