Helpdesk advisor

No shift work, hybrid option after training, free parking, a positive and fun environment - these are just some of the great perks available to Helpdesk Advisor working for this business. Monday - Friday, core business hours only, GBP24,000 - GBP25,000 per annum. *Due to location you must have your own transport* In this role you will: - act on instruction given to you by customers, this requires active listening skills - troubleshoot on issues customers have with products - balance excellent customer service with quick and efficient support to limit call queues - work closely with colleagues and leadership team to ensure complaints are handled If you come with a customer service background, ideally within a call centre environment and have the ability to rapport build efficiently and pick up new systems quickly, you could be the perfect candidate for this role. Interviews will take place on the 20th and 21st of May. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age