Client support advisor

Client Support Advisor x 3 GBP11.86 per hour Nottingham / Hybrid working Monday - Friday 9am-5pm Start date: ASAP Temporary contract until 28th June Harper Recruitment Group are working in partnership with a leading financial services organisation based in Nottingham City Centre. We are looking for 3 Client Support Advisors to build relationships and deliver high quality client service. What will the role involve? Handling calls and emails with Clients to assist them in improving their data quality Providing an excellent experience for all Clients whilst working to timescales and productivity benchmarks Recording all contact notes accurately into the CRM system Producing correspondence and confirmation via email Adhering to company processes and guidelines at all times Using Microsoft Excel Following GDPR at all times Other administrative / client support duties as requiredWho are we looking for? Excellent attention to detail Proven customer service/admin experience Ability to multi-task and adapt Strong communication skills both written and verbal Microsoft Excel basics and formulas eg v-lookupsCompany Perks: Hybrid working - Mondays Wednesday in the office, rest from home (option to work fully office based if preferred) Free lunch provided on Mondays Wednesdays Modern and friendly office environment No hot desking, you will have your own desk in the officeTo apply, submit your CV today