Junior 1st line support field engineer

Junior 1st Line IT Support Field Engineer 22k-25k dependant on experience ndash; 20 days plus bank holidays, on site parking and work van provided, standard pension. Office/Field based role. Company Phone and Laptop. A wonderful opportunity has arisen at a leading provider of IT, Telephony, Cyber security and Cloud-Based solutions on a full time basis. Based in the heart of Birmingham, you will be tasked with a wide range of Responsibilities within the role. As their field engineer/1st Support Engineer, your focus will be to build and maintain efficient computer systems and networks Setting up workstations with computers and relevant peripheral devices (e.g. routers, printers) Checking computer hardware (e.g. HDD, mice, keyboards) functionality Installing and configuring appropriate software and functions Running scripts and automation tasks Ensuring the security and privacy of networks and computer systems Supporting customers with the use of new software and computer equipment Organising and scheduling upgrades and maintenance Maintaining records of repairs, fixes and maintenance schedule Providing onsite and face-to-face support to customers Performing troubleshoots to diagnose and resolve problems (e.g. repairing, replacing parts, debugging) Required Experience: Proven experience working as an IT Technician or in a relevant position 1+ years rsquo; experience in a commercial field Degree in computer science, engineering or a relevant field (advantageous but not essential) Certification as IT Technician, e.g. CompTIA A+, Microsoft Certified IT Professional (advantageous but not essential) Full UK Driving License (preferably also with a car) Required Skills: Enthusiastic attitude and ethos to work and enjoys working in IT Aptitude for troubleshooting, diagnostic and problem-solving Excellent communication skills Strong attention to detail Outstanding organisational and time management skills Comprehensive understanding of the following: computer software and hardware, diverse computer operating systems and networks and a variety of internet applications Knowledge of Internet security and data privacy principles