Customer account manager

Just Recruitment is delighted to support a growing organisation based in Earls Colne - actively seeking an experienced and motivated Customer Account Manager to join its dynamic team. Main Responsibilities: Assisting with the onboarding of our new clients, working closely with the Management team Assisting the Senior Customer Account Manager with client account health on the Warehouse Management System (WMS) Supporting the Management team with customer service issues, aiming for successful resolution through liaison with all department managers and clients Supporting the Management team manage our client expectations of our capabilities, including actual and potential service achievement Supporting our managers to build and maintain the client relationship Answering and directing telephone calls Answering emails Meeting and greeting site visitors Person Specification: Previous experience working in an office or customer-service based role Excellent customer service Excellent verbal and written communication Excellent organisational skills Ability to use Microsoft Word and Outlook Free parking Monday - Friday 8.30am - 17.30pm *** Due to location you will need to drive