Sales support renewals

Overview of the role: * Maintaining the data integrity of our in-house support/helpdesk systems * Assisting with the preparation of customer support renewal quotes, to include confirming correct kit lists, requesting quotes from suppliers, verifying quote content and raising quotes on Dynamics * Creating support contract documentation and updating all associated company records * Entering and updating opportunities, deal registrations and quotes on supplier portals * Daily maintenance of supplier portals and providing the Sales team with accurate pricing * Dealing with customer orders, to include placing purchase orders, liaising with the Project Management team, invoicing, and registering support lines on our inhouse helpdesk system and with the manufacturers * Communicating with suppliers for pricing requests * Supporting the Sales and Operations team with other administrative duties Desired skills and qualities: * Excellent organisational, literacy and numerical skills * Networking industry experience * An excellent eye for detail, ability to work under own initiative and multi-task * Experienced in Excel and, ideally, Dynamics * Strong interpersonal and communication skills * Experience of working in a customer focused environment What we can offer you: * Workplace pension * Company Bonus Scheme * 25 days holiday per year, excluding Bank Holidays * Hybrid working