Euc service lead

I am looking for a seasoned individual to come in and help the End User Support function. Some of the responsibilities will be as follows. Review Existing EUC processes with a plan to implement process and behavioural improvement. Review existing Knowledge articles to ensure that they are fit for purpose i.e. are they relevant up to date Put in place and document a good customer service practise that is measurable. Support and have best in service mindset Help drive and understand the Win11 BAU support requirements during migration phases (i.e. what does good hyper care look like)Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC(phone number removed) England and Wales