Junior hire controller

We are currently looking for a Junior Hire Controller to join our clients busy depot in the North East. As a Hire Controller you will be the first point of contact and will support the Depot Manager in all aspects. Communicating with customers and internal engineers to ensure a smooth hire process. The role will be office based and comes with the following package: * 25 days holiday + 8 bank holidays * Salary Circa 25k Responsibilities * Provide all customers with the same excellent levels of customer service throughout the hire process * Dealing with customer enquiries and requests via phone and email * Processing customer orders using rental software package * Organising logistics for deliveries, collections and servicing * Processing paperwork associated with hire contracts and the servicing of equipment * Work closely with the depot foreman and team of engineers to ensure all customer requests and orders are delivered to a high standard Desired skills and experience * Has the ability to prioritise a variety of matters, as and when they arise, and deal with them in a professional and timely manner * Can demonstrate high levels of both oral and written communication * Skills to forge strong internal and external relationships, across all levels of business. * Has the capacity to work autonomously and to prioritise their workload to meet strict deadlines * Able to thrive when both working as part of a team or invidiually * Proficient with all Microsoft packages (Word, Excel, Outlook etc) Sound like you? If so, we would love to see your CV. CV not up to date? Don #39;t worry, apply below and send us what you have and we can go from there