Junior 1st line engineer

Junior 1st Line IT Engineer Ashford, Kent IIT Managed Services GBP20-22,500 The Atlas Recruitment Group are currently hiring for a Junior 1st Line Support Engineer to join an established IT managed service provider based in Ashford. You will be primarily based on-site at one of their customers within the Education sector in Ashford, working alongside a Senior Engineerwho will guide you and train you. This is a great opportunity for someone with a good foundation knowledge in IT Support or someone who has a passion for IT and is looking to get into the industry. You will be working within a Windows based environment providing 1st and occasional 2nd line support to a wide range of end users and utilising Active Directory, Group Policies, Exchange, O365 and more. Key Requirements: - Be the first point of contact for customers who need to raise a technical issue Answering queries and resolving issues over the phone, email, and deskside support Logging and resolving tickets as swiftly and efficiently as possible If you are unable to resolve a technical issue, pass through to senior members of the team Manage multiple tickets at one time UK driving license + car as some travel to various sites will be requiredThis role will pay a starting salary of GBP20-22,500 + a company benefits package. If you would be interested in finding out more about this opportunity, please click #39;APPLY #39; along with your most recent CV and we #39;ll be in contact as soon as possible