It support technician

Role: IT Support Technician Reports to: IT Manager Work Location: Worsley, M28 1DR Job Types: Full Time, Permanent About the Company Cranswick PLC is a leading UK food manufacturer, focussing on Continental specialities. Our unwavering commitment to first-rate quality and service, alongside our passion for food, has put us at the forefront as a trusted partner working with most of the UK’s national retailers. We are devoted to nurturing talent and cultivating an inclusive working environment where driven professionals can excel and advance.The site processes olives, antipasti, slices continental charcuterie and cooked meats including corned beef. About the role On a day-to-day basis, you will focus on installing, maintaining supporting PC’s, servers network devices for Cranswick Continental. This will include remote onsite troubleshooting, project implementations and support. You will work with the IT manager to improve the use of technology across the business. Company Values We built our business on an unwavering commitment to quality, efficiency and innovation which is embedded in our culture. This is delivered by our hard-working, talented teams who continually drive the business forward. Key Duties Provide support to end users/IT teams Support a varied server, desktop infrastructure estate Administration of users across multiple platforms Action resolve tickets within a timely manner based on SLA priority Provide technical support to projects as and when required Managing multiple servers Working in a collaborative team environment by engaging, sharing knowledge communicating effectively Creating reports to ensure accurate and in-depth information is provided. Backups and step by step contingency/disaster recovery implementation. IT equipment purchasing as and when required also hardware installation including upgrades and repairs. Liaising with third party suppliers, software testing, installation, administration and issuing. Supporting all mobile devices. Ensure systems are patched/updated according to the groups policies Install configuration of the infrastructure systems across the site Project based site survey and documentation Physical build of racks, cabinets ensuring that they are properly installed, configured documented e.g. servers, PC’s, un-interrupted power supplies, switches, routers, KVM etc About You Experience of IT Infrastructure 3 years experience in an IT support role Ability to commute/relocate to the site in Worsley, Greater Manchester (Required) Strong communication skills, both verbal and written Strong organisational and interpersonal skills Proactive and flexible in working approach FMCG experience (Preferred) We are looking for someone who has a keen eye for detail and accuracy. A person who can take responsibility for their key duties and their performance. If you are enthusiastic about learning and a team player with a can-do attitude, then Cranswick Continental Foods is the place for you. Second Nature We believe sustainability should happen automatically whenever we make a business decision, big or small. It has become a natural function of how we operate. We are committed to campaigns such as reducing food waste by 50% before 2030, reducing plastic usage by 50% before 2025, Net Zero emissions by 2040 and much more. How we recruit At Cranswick Continental, we take pride in creating a diverse and inclusive environment. When we recruit, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. If you are interested in this position, please submit your CV to [email protected] CLOSING DATE: 20/11/2023 Job Type: Full-time Benefits: Company events Company pension Cycle to work scheme Discounted or free food Employee stock purchase plan Free parking Health wellbeing programme Sick pay Schedule: Day shift Monday to Friday Ability to commute/relocate: Manchester: reliably commute or plan to relocate before starting work (required) Experience: IT: 3 years (preferred) FMCG: 1 year (preferred) Work Location: In person