Job description:
IT Infrastructure Manager GovData are a dynamic and well-established UK SME and are the leading experts in government business. Our mission is simple - ensure the UK Public Sector has the best suppliers possible. GovData are embarking on a transformative journey towards establishing our Technology Department and creating our proprietary enterprise and AI solutions supported by reliable and state-of-art IT Infrastructure. As the IT Infrastructure Manager, you will play a critical role in shaping our IT landscape, managing support, infrastructure, and security to ensure the seamless function of our business operations and technology ecosystem. You will be working Monday to Friday from 9am until 5:30pm. Department: Technology Team: Infrastructure Reports to: CTO Benefits: Salary of up to £48,000 (depending on experience) Fun work environment and office, which includes a dog creche, games room and a diner Personal and career growth Weekly training to develop your skills Company share scheme with annual review of options Training Academy Accredited Training with Harvard Business School-Law Division Fantastic progressive opportunities for travel globally supporting Business Growth Regular A* social events, concerts, sports events and corporate events globally Private GP Medical Free Drinks Staff Referral Scheme Employee of the Month Free On-site Parking Role Overview: In this pivotal position within our Infrastructure Team, you will manage and take ownership of key IT infrastructure responsibilities and the IT Helpdesk and IT support. While you will initially collaborate closely with the CTO, your role is designed to evolve as you gain proficiency to take full responsibility and independently manage and lead the Infrastructure team within the Technology department and enhance our IT infrastructure, ensuring our infrastructure and data security and infrastructure performance and reliability that we need to count on during this high-growth stage for the company. Your day-to-day duties as the IT Infrastructure Manager will include: Infrastructure Administration and Management: Assist the CTO in configuring, maintaining, and administering the network, on-premises servers, cloud, and telephony infrastructure. Be prepared to assume full responsibility and take full ownership as you gain familiarity and more expertise. Infrastructure Maintenance: Perform software installations, deployments, basic hardware maintenance, and service/repair tracking and management, contributing to the reliability of our technology environment. Security Management: Uphold the security of our data, infrastructure, servers, and networks, and working with the CTO, implement best practices to safeguard our technology assets and data. IT Support Management and Issue Tracking:Provide efficient and timely IT support to end-users, resolving technical issues, and ensuring smooth day-to-day operations. Asset Management: Maintain an up-to-date IT Asset Database by registering and tracking all IT assets, ensuring optimal asset utilisation. Onboarding and Offboarding: Take charge of setting up systems for new joiners, ensuring a seamless technical onboarding process. Manage the initial technical stage of the exit interview processes for departing employees. Procurement Assistance: Collaborate with the CTO and Office Manager in IT purchases, gradually taking ownership of the procurement processes and ensuring cost-effectiveness and technology alignment. As the IT Infrastructure Manager you will have: Proven experience in IT infrastructure management or a related role. Previous experience and extensive knowledge of Microsoft 365 administration, including Exchange Online, Entra, Defender and SharePoint Extensive experience with computer networking, networking protocols, network security, subnetting and configuring and managing network switches, routers, and access points. Extensive experience with setting up and managing Windows server domains, configuring Active Directory, DHCP, DNS, RDS and Group Policy deployments. Sound understanding of SIP and telephony infrastructure and integrating them with the business information systems (e.g., CRM, ERP). Essential working knowledge of PowerShell scripting for Windows Server and Microsoft 365. Advanced working knowledge of software installation/deployment, hardware maintenance, and service tracking. Proficiency in IT support management and troubleshooting. Sound knowledge of IT security best practices and cybersecurity protocols. Effective collaboration and communication skills. Commitment to continuous learning and the ability to take ownership of IT infrastructure. It would be desirable as IT Infrastructure Manager if you have: DevOps Experience Experience with Azure web services Familiarity with IT procurement processes, MS volume licensing and cost optimisation. Ability to independently configure, maintain and manage the IT infrastructure. Project management skills for infrastructure enhancement initiatives. IT certifications related to infrastructure, security, and support. Join us in this exciting phase of growth and transformation. We are targeting experienced IT Infrastructure Managers or highly skilled IT engineers ready to take the next step in their career and take on the challenge of managing our technology infrastructure independently, with guidance and mentorship from the CTO. If you are a dedicated professional with a passion for technology and a drive for excellence, we invite you to apply and be a part of our innovative team. Job Types: Permanent, Full-time Salary: £42,000.00-£48,000.00 per year Benefits: Company events Company pension Free parking Gym membership On-site parking Referral programme Schedule: Day shift Monday to Friday No weekends Ability to commute/relocate: Warrington: reliably commute or plan to relocate before starting work (required) Experience: IT infrastructure management: 2 years (required) Work Location: In person
