Applications technical support engineer

Our client is seeking an eager Graduate/ young professional to succeed as a Applications Technical Support Engineer in their Heathrow office. Job Specification: Your daily duties will be as follows: bull; Provide product and application support for customers both off-site and on-site bull; Provide continued support for Sales Engineers bull; Test and create reports for technical applications bull; Launch new products to sales teams by giving presentations, demonstrations and tests bull; Plan, design, develop and deliver trainings on existing products bull; Control preparation , management and fixing of demonstration equipment for Sales Engineers bull; Develop, update and disseminate technical guides and tips in order to increase the knowledge and skill level of the sales force via company intranet and/or electronic newsletters bull; May need to assist salespeople with on-site presentations to customers, as and when needed bull; Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements bull; Understand and observe company/department policies and procedures bull; Handling IT related issues and other duties or projects, as and when assigned bull; Develop, proofread and modify all new product release materials such as product literature, technical and sales manual, training manual through coordination with the parent company bull; Attending and supporting marketing exhibitions Qualifications: bull; Degree educated in an engineering or technical discipline bull; Placement/year in industry preferred bull; Must be eligible to work in the UK bull; Must have a full driving licence, valid in the UK Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful