Bodyshop controller

About the role An exciting and rare opportunity has arisen to join our fantastic team at our Sytner Chigwell as a Bodyshop Controller. As Sytner Bodyshop Controller you will lead a fantastic team in delighting our customers and getting it right the first time. You will be responsible for the productivity and efficiency of the Bodyshop department. You will also be handing and dealing with our customers both internal and external. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Experience and understanding in all aspects of running a Bodyshop and Insurance claims are essential therefore you will already hold a similar position in the motor industry. This is a sales-focused role that would suit a forward-thinking, people orientated person, and you must be both Audatex and VDA accredited. You must have excellent communication skills and a good telephone manner as the majority of authorisations are negotiated over the telephone. Working knowledge of Audatex Enterprise and E.M.A.C.S. would be an advantage. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement ndash; 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual #39;s unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on hellip; We represent over 23 of the world #39;s most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on lsquo;Developing Talent and lsquo;Building Careers rsquo; and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey