Customer service coordinator

  • Cv Library
  • Hook Hampshire
  •   £30,000 - £35,000
  • posted 23 days ago
  • CV-Library.co.uk

Job description:

Customer Care Coordinator - Residential Developer PSR Solutions are currently recruiting for a Customer Care Coordinator for a residential developer in Hampshire. The main purpose of the role is to provide customers with a 5-star customer service process and deal efficiently and effectively with any issues they have. Job role: Customer Care Coordinator Salary: GBP30,000 - GBP35,000 (DOE) Duration: Permanent Location: Hampshire (hybrid) Main duties: Be the first point of contact with customers Answer calls/queries accurately and consistently Ensure customer details and communication with customers are accurately recorded on CRM system Liaise with Maintenance operatives, sub-contractors, etcKnowledge and skills: Self-motivated Confident with the ability to communicate Organised and ability to prioritise IT skills Minimum 1 year experience working in the residential industry To apply please submit your CV and our team will contact you
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