Hr associate skills and training team

AWE is currently recruiting for a HR Associate to work in the HR function within the Skills and Training Team This is an ideal entry level role for someone with a strong administration background with an interest in gaining experience within a HR role. This role will be to provide efficient and accurate administrative HR services, working to agreed service levels and delivering excellent customer service. Location - Reading / Basingstoke area Salary - Up to GBP28,000 (depending on your suitability and level of experience) As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work). Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training. Employee Assistance Programme and Occupational Health Services. A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution). Life Assurance. Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family. A host of voluntary core benefits to suit your health and wellbeing - more information available on our careers site. You will be required to: Deliver high quality, timely and accurate learning services administration. Providing high quality customer service (via telephone, email and face to face) and resolution of queries, adopting a culture of customer and service excellence. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Maintain workload and case trackers to enable the reporting of service performance and identification of improvements. Ensure local work instructions are followed to maintain process compliance (with regard to legal, regulatory and internal requirements) and quality. Ensure Learning Services related documentation (hard copy and electronic) is appropriately handled, managed and retained in compliance with data privacy regulations, including supporting the archiving process. Ensure the Learning Services Information Systems are accurately updated, and transactions are processed in a timely fashion. To be successful in this role you should have the following skills: Good standard of general education, with proven literacy and numeracy. Customer service skills. Excellent telephone manner. Attention to detail and accuracy. Working knowledge of MS Excel, Word, PowerPoint or a large ERP system. Experience of working in a service orientated team delivering transactional / administrative tasks. Experience of performing admin tasks within a learning management system (LMS) would be desirable but by no means essential. CIPD Level 3 would be desirable but by no means essential. This job role is suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station) and working from home as a personal choice. If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post. The successful candidate is required to carry out all their duties from a UK location and cannot do so from an overseas location at any time. All candidates must be willing and able to apply for and maintain the correct security clearance for this role. #LI-SW #Hybrid