Scheduler planner

Scheduler/Planner We are recruiting for a Scheduler/Planner for a manufacturer and global leader in their field on a contract basis of approximately 6-9 months based in offices in Solihull. Your role will be to schedule engineer visit and trainers visits, ensuring a high level of customer service. This is a fast-paced role where no day is the same. It would suit someone highly organised and who likes a varied workload. As a Scheduler/Planner, you will need to have/be: Proven track record in Sales and Customer Service Diary Management Educated to GCSE or equivalent in Maths and English Customer focused Naturally comfortable on the phone with an excellent telephone manner Good communication skills both written and verbally Highly organised PC literate High attention to detail Problem solverDetails: Salary: GBP25, 000 - GBP30, 000 Working Hours: Monday - Friday hours between 8.30am - 5.30pm (8.30am-4.30pm, 9.00am-5.00pm, 9.30am-5.30pm) Location: Solihull Duration: Contract - 6 - 9 monthsRole of Scheduler/Planner: Handling incoming calls Managing email inbox Scheduling engineers and trainer visits to sites across the UK Provide up to date information to the engineers and trainers for all visits Order processing Resolving customer queries Maintaining the customer CRMBenefits of working as a Scheduler/Planner: 25 days holiday + bank holidays + birthday leave Christmas shut down Free onsite parking for all employees Annual leave buy and sell scheme Pension salary sacrifice scheme Opportunities to develop your career further with access for both formal and informal training and education Long service awards Life Assurance after 12 months employment An active social committee