Care coordinator

Main responsibilities * On-call duties and delivering care in an emergency. * To manage the planning, coordinating, and scheduling of client visits. * Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations, client schedules are matched to their needs, with the same CAREGiver and the same times each week, where possible. * Develop excellent relationships with both clients and CAREGivers so both can enjoy positive experiences. * Responsive to changes in the schedule, liaise with relevant team members (If needed) and communicate short term changes to client schedules to Clients and Caregivers. * Answer each incoming call and emails in a friendly, professional and knowledgeable manner. * Work with the recruitment team to ensure sufficient current and future staffing levels are met. * Work with the Care Team to ensure new and existing care packages can be facilitated and scheduled on a timely basis. * Manage and approve Caregiver holiday requests ensuring sufficient cover is in place before approving. * To ensure that all associated information is recorded accurately and promptly. * Carry out any other duties deemed necessary for the successful operation of the business. You will receive: * To be discussed at interview, there is a competitive salary package for the right candidate ndash; DOE * Paid mileage * Full learning and development programme * Rewards schemes * Confidential Employee Assistance Programme * Staff discount portal * Qualifications: * Car driver essential * It is beneficial but not essential for the candidate to have experience in the care sector and have geographical knowledge of the Hemel area * You will need excellent interpersonal skills with the ability to establish and maintain good working relationships * Efficient computer literacy * Positive, can do attitude with a growth mentality and embraces change * Well-developed Excel and Word skills