Order processor

Order Processor Location: Basingstoke Salary: GBP26,000 - GBP28,000 My client based in Basingstoke is looking for an Order Processor to join their friendly team. You will support and provision all products sold to both existing and new customers while delivering exceptional customer service. Responsibilities: Ensure all new and post-sale orders are dealt with efficiently and in a time manor To ensure we are regularly communicating with clients while exceeding their expectations. Raising Purchase Orders and ordering materials to be sent to customers Liaising with networks on provisioning orders Raising or adding all aspects of the project billing to CRM Ensure constant improvement of customer experience and Service Delivery knowledge. Manage process for communicating service affecting issues to the organisation and our clients. Maintain relationships with key partners, ensuring we provide a unified service from supplier to client. Develop, implement, and maintain procedures of best practices and standards. Understand analysis reports and analysis of the team Skills: Positive can-do attitude Strong customer service skills Strong communication skills Comprehensive industry knowledge Great attention to detail IT Literate Decision making skills Proven problem-solving attitude Ability to coach others. Ideal candidate will have a Project Management background, previous experience in a problem-solving environment with a high interest in technology and innovation