Service engineer

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Finning Field Engineer you will respond to customer rsquo;s Marine repair and service requests. You will be responsible for diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Your role will be to execute the maintenance, overhaul, troubleshooting, repair, testing and commissioning (as the case may be) of Caterpillar and MaK engines, packages and systems installed in vessels. Job Description: Working within Finning rsquo;s Marine field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products. Your role will be to execute the maintenance, overhaul, troubleshooting, repair, testing and commissioning (as the case may be) of Caterpillar and MaK engines, packages and systems installed in vessels. As a Finning Employee you will receive: Salary -GBP33,400 - GBP37,900 basic 25 days annual leave + bank holidays (purchase additional 5 days holiday) Annual Bonus Annual Tool Allowance Access to company share scheme Healthcare benefit (claim costs back of everyday health costs i.e. dentist, opticians, up to 7% pension Van, Laptop and Phone Industry leading CAT product training Overtime Main Job Functions bull; Provide an estimate of arrival time at customer rsquo;s Location in response to service request based on the job instructions from Branch giving details of customer location, Vessel, contact name and nature of problem and current work situation. bull; Contact customer rsquo;s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. bull; Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. bull; Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. bull; Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills: bull; Hands-on experience in safety, health, environment and quality (SHEQ) processes and procedures. bull; Hand-on experience in operating, maintaining, overhauling, repairing, testing and commissioning medium high-speed marine engines, CAT engines, packages and systems. bull; Hands-on experience with electronic (DC), mechanical and electrical (AC) systems. bull; Hands-on experience operating engineering diagnostic software and equipment. bull; Hands-on experience reading and interpreting complex wiring diagrams and mechanical schematics. bull; Analytical and problem-solving skills ndash; breaking problems down into manageable components in order to prevail. bull; Planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines. bull; Communication interpersonal skills and the ability to foster constructive relationships both internally and externally. Accountability: bull; Compliance with company policies and procedures. bull; Efficient time management ensuring that company utilisation and productivity targets are met. bull; Quality of troubleshooting and diagnostic outcomes. bull; Quality of maintenance, overhaul, repair, test and commissioning works. bull; Quality of technical reports. bull; Quality of customer relationships. bull; Team morale and wellbeing. Knowledge: bull; Knowledge in the use of field-based diagnosis tools and equipment essential bull; Medium high-speed marine engines, packages and systems. bull; Electronic, mechanical and electrical engineering principles. bull; Experience working on Caterpillar / MaK engines would be beneficial Education: bull; Formally apprentice trained (NVQ Level 3) and served engineer. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter