Application support engineer

We rsquo;re looking for an experienced Application Support Engineer to deal with complex bespoke SaaS products. This is a small software house with an impressive client base, you will be joining a welcoming and collaborative environment who will support you through your career development. You will be supporting a network of clients with the SaaS offerings dealing with bugs and user issues, working cross functionally with Development and Testing teams. As the Application Support, your customer service experience will allow you to provide satisfactory offerings to clients and maintain professionalism throughout, over email and phone. We rsquo;re looking for someone with a proactive nature to pick up the phone and work to a resolution quickly using your problem-solving skills. About you ndash; Bespoke application support experience Experience dealing with users first hand SQL scripting experience (highly desirable) Hunger to learn Location ndash; Bromsgrove Salary ndash; up to GBP29,000 + package Working hours ndash; Monday ndash; Friday 9am ndash; 5:30pm. You will be required to work an on-call rota, one evening per week. Please apply directly to be considered. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters