Credit control team leader

Job title: Credit Control Team Lead Salary: GBP(phone number removed) depending on experience Location: Armagh. Duration: Permanent Hours: Monday to Thursday 8:30am to 5pm and 4:30pm finish on a Friday. After probationary there is a 1-day WFH capacity and some flexibility on this. Benefits include: 29 days holiday, rising with service. Opportunity to purchase additional holidays. Healthcare cash plan. Sharesave plan. Enhanced Maternity/ Paternity. Company Pension. Retail discounts. And much more. On behalf of our client, a global service provider, we have a new opportunity for a Credit Controller with experience managing a team. This is an exciting opportunity to join an organisation that offers their employees opportunities to develop their skills and career as well as a fantastic range of benefits. The post holder can expect a comprehensive training and support from induction and throughout their career with the organisation. You will need: At least 2 years rsquo; experience in a credit control role. Experience of managing and developing a team. Experience in a shared service environment. Duties include: 1. Pro-active cash collection throughout the month 2. Prevention of bad debt through order management and regular customer reviews 3. Escalation of delinquent accounts in a timely manner to alert credit manager of risk 4. Liaising with solicitors and sales staff to recover bad debts 5. Prompt resolution of customer queries 6. Management of customer database 7. Advising customers/sales team on best payment options for large one-off orders 8. Creating and continually improving procedures and processes 9. Development of team through training and mentoring 10. Promoting excellent customer service at all times within the team 11. Ensure the team act proactively in their day-to-day tasks and understand when to escalate 12. issues 13. Prepare monthly credit performance reports for management pack 14. Manage month end changes to the customer database 15. Set Debt Collection forecasts 16. Check consolidated invoices/statements are processed 17. Sort and allocate credit balances If you wish to apply or would like more information, please email your CV in Microsoft word format to Patricia by clicking on the link below. Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details. Please note only applicants that match this criteria can be considered for the role. Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer