Area services manager

SGB Area Services Manager (East region) Salary starting from GBP65,000, plus excellent benefits package. Monday to Friday 08:45 to 17:00 bull; 25 days holiday + public holidays which increases with service bull; Competitive employer pension bull; Discounts on major retail outlets, including groceries bull; 4x basic salary life insurance bull; Eligibility to receive an annual lsquo;Company Success Payment rsquo; We have an exciting opportunity for an individual who enjoys coaching and motivating and has the skills to influence positive change and deliver improvement. As Area Services Manager, you will work closely with our Branch Managers and their workshop teams to increase customer satisfaction, improve processes and maximise opportunities to grow. Reporting to the UK Services Director, you will support the implementation and development of the services strategy in the assigned region (East). CORE COMPETENCIES Business perspective ndash; Use your understanding of business processes and outcomes to enhance performance and maximise profitability through customer satisfaction. Influencing skills ndash; Influence colleagues and stakeholders to drive continuous improvement and maintain a network of supportive relationships. Attention to detail ndash; Through your understanding of financial and business figures, analyse data to understand the story behind the figures and present it in a way that is easy to understand. Products and services ndash; Learn and maintain an up-to-date understanding of Scania products and services, allowing you to become an expert in your field. Customer understanding ndash; Demonstrate an understanding of customers rsquo; business, motivational drivers and needs, and understand how Scania can contribute to the optimisation of customer profitability